Notation based on Specified Commercial Transaction Law

Seller: tenugui version
Representative: Daisuke Fujinai
Address: version, 10-5 Oyokocho, Hachioji, Tokyo 192-0062, White Heights 2nd floor
Phone number: 08046910125
Payment methods: Credit card (Visa, Master, JCB, Amex), PayPal, PayEasy, ShopPay, ApplePay, GooglePay, Paidy (convenience store payment, bank transfer, account transfer)
Additional fees: Consumption tax (included in the product price)
Payment timing: Credit card/payment, Other/payment
Delivery timing: Shipped within 3 days after payment confirmation
Returns, defective products, and cancellations within Japan

■In case of problems with the product

If the delivered product is defective or different from the ordered product, we will promptly handle returns or exchanges according to your request. Please contact us via the inquiry form, and we will provide guidance on the return method.

Conditions where returns or exchanges are not accepted

  • If a return or exchange request is not made within 7 days of the product's arrival
  • If there are signs of use, damage, or dirt on the product
  • If tags or accessories are missing
  • If the product is returned in a method not specified by us
  • If the product was sold under special conditions such as non-returnable coupons